Privacy Policy

1. Introduction

Welcome to Bloom Soul ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bloomsoul-4e2e3.web.app (the "Site").

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

2.1 Information You Provide Voluntarily

We do not require you to create an account or provide personal information to view our love messages. However, you may choose to provide information when you:

• Contact Us: If you email us at bloomsoul23@gmail.com, we collect your name, email address, and any information you include in your message.
• Social Media: If you interact with us on Instagram (@bloomsoul_23) or YouTube (@Bloomsoul-23), we may see your public profile information.

2.2 Information Collected Automatically

When you visit our Site, certain information is automatically collected:

• Log Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent, and date/time stamps.
• Device Information: Device type, screen resolution, and language settings.
• Usage Data: How you interact with our Site (clicks, scrolls, copy actions).

2.3 Information We DO NOT Collect

We do NOT collect:

• Financial information (credit cards, bank details)
• Government identification
• Sensitive personal data (health, religion, political views)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Operate the Site: Deliver content, monitor performance, and fix technical issues.
• To Improve User Experience: Understand how visitors use our Site and which love messages resonate most.
• To Communicate: Respond to your inquiries sent via email or social media.
• For Analytics: Google Analytics helps us understand traffic patterns and popular content.
• For Legal Compliance: Comply with applicable laws, regulations, and legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience.

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help remember preferences and understand user behavior.

4.2 Types of Cookies We Use

• Essential Cookies: Required for basic Site functionality (cannot be disabled).
• Analytics Cookies: Google Analytics cookies track page views and user interactions.

4.3 Managing Cookies

You can control or disable cookies through your browser settings. Note that disabling cookies may affect Site functionality.

5. Third-Party Services

We use third-party services that may collect information about you:

5.1 Google Analytics

We use Google Analytics to understand Site usage. Google Analytics collects information such as your IP address, browser type, and pages visited. Google may use this data per their privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.2 Social Media Links

Our Site links to Instagram and YouTube. When you click these links, you are directed to third-party platforms governed by their own privacy policies.

5.3 Firebase Hosting

Our Site is hosted on Firebase (Google). Firebase collects standard server logs including IP addresses.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will promptly delete such information.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal information ("Right to be Forgotten").
• Right to Restrict Processing: Request limitation on how we use your information.
• Right to Object: Object to our processing of your information.
• Right to Data Portability: Request transfer of your information to another service.

To exercise any of these rights, please contact us at bloomsoul23@gmail.com. We will respond within 30 days.

9. International Users

Our Site is operated from India. If you access our Site from outside India, your information may be transferred to, stored, and processed in India. By using our Site, you consent to such transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly. Continued use of the Site after changes constitutes acceptance.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: bloomsoul23@gmail.com
• Instagram: @bloomsoul_23
• YouTube: @Bloomsoul-23

Thank you for trusting Bloom Soul with your privacy. 🌸